Thank you for your swift reply, and for your assurance!
Good Morning Mrs Giang Vuong,
We will let you know should there be any issues when collecting the tickets. I really appreciate your help. Thanks and have a nice day!
(Train Booking for Hue - Hanoi)
by Reuben Khor (Singapore)
Dear Mr Ha
Thank you for your confirmation of my booking and also for the courteous, speedy and efficient service that both you and Vietnam railways provide for visitors to your country.
(Train Booking for Ho Chi Minh City - Nha Trang & Nha Trang - Ho Chi Minh City)
by Trevor Ingram (United Kingdom)
Please send this appreciation email to your manager
Dear Vietnam Railway Office,
Booking railway's ticket was my first thing which I did with Vietnamese systems online. It really impressed me. I did mistake for booking the right train. Your helped me to fix the problem. Also, for picking up the tickets, I had problem, I called your office, someone helped me with patient.
For all of the above problem, you responded promptly and helping. I haven't seen such services even in Europe. I would much appreciate and say good luck. Good luck for Vietnam and your great services . It means you are providing great services for your people too.
Please send this appreciation email to your manager.
I appreciate your way of helping, your Social Democratic Country.
(Train Booking for Hue-Hanoi)
by Keighobad Esmaeilpour (Canada)
Thank you for your assistance in obtaining the ticket for me.
Thank you for your assistance in obtaining the ticket for me. I am sure it will make my trip much easier.
I appreciate your help.
(Train Booking for Ho Chi Minh City-Nha Trang)
by Robert Ferguson (UK)
Thank you for your profound service
Thank you for quick response and action! I'm plesed to hear that the tickets will be at the reception of your hotel.
I hope that the tickets will arrive on time on the morning of 20th so that we can hurry up to the train but I know you will make it happen!
Thank you for your kind and profound service!
(Train Booking for Ho Chi Minh City-Phan Thiet)
by Henna Maria Honkala (Finland)
Excellent. Thank you for your prompt response.
We have got our tickets now and waiting to get on the train.
(Train Booking for Da Nang-Nha Trang)
by Jarrod de Jong (Australia)
I appreciate your patience and diligence on securing these arrangements for my family.
Thank you for the information. I am glad this was caught before we arrived in Vietnam!
(Train Booking for Ho Chi Minh City-Da Nang)
by Jose Blanco (Spain)
Please accept my sincerest thanks for your efforts.
I apologise for my mistake and am grateful to you for rectifying my tickets.
i look forward with great anticipation to experiencing the joys of your country and if the rest of your countryfolk are as helpful and understanding as you i am sure that my stay will be one to remember.
Thank you once again and i will certainly now have a great day.
(Train Booking for Hanoi-Da Nang & Hue-Hanoi)
by James Allen (Australia)
thank you very much for your excellent service.
when i come to vietnam - in the future - i will certainly book the same route and use your services.
i will definitely recommend you to other travellers.
(Train Booking for Hanoi-Sapa, Sapa-Hanoi & Hue-Da Nang)
by Donna Roskell (Australia)
Thank you and it was a pleasure doing business with you!
Daniel Bryant Pollock (United States)
(Train Booking Nha Trang-Ho Chi Minh City on 19/January 2012)
by Daniel Bryant Pollock
Dear Mr Tran,
Thanks you so much for the excellent service you have provided. We are very excited about our trip to Vietnam.
(Train Booking Hanoi-Ho Chi Minh City on 12/December 2011)
by Mark Stratton (United Kingdom)